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Sample questionnaire: رضایت از پشتیبانی فنی

بعد از بستن تیکت: حل شد؟ زمان، برخورد، توضیح — با اتصال به سیستم تیکت.

3 questions · Free up to 50 responses a month

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About this template

“رضایت از پشتیبانی فنی” has 3 questions; 1 are required and 2 optional. Question types: Single choice (1), Single-choice matrix (1), Long text (1). The matrix question “ارزیابی” rates 3 items on a 5-point scale from “خیلی ناراضی” to “خیلی راضی”. 3 ready-made options across 1 choice questions, all editable in the online version.

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Questions in this template

  1. 1.

    مشکلتان حل شد؟ *

    (Single choice)
    • کامل
    • تا حدی
    • خیر
  2. 2.

    ارزیابی

    (Single-choice matrix)

    Items: سرعت پاسخ، برخورد، کیفیت توضیح

    Scale: خیلی ناراضی، ناراضی، متوسط، راضی، خیلی راضی

  3. 3.

    توضیح

    (Long text)

Printable or online?

Printable version (Word & PDF)

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  • Edit the Word file any way you like
  • Collecting and typing up the answers is up to you
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Online version on Porsino

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How do I use this template?

  1. Sign up for Porsino for free; no bank card needed.
  2. In the panel, open “Templates” and choose “رضایت از پشتیبانی فنی”.
  3. Change the questions as you like, publish the form and send the link.

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